Motability

Maintain your independence, not your car with Citygate Motability. If you are eligible for a government-funded mobility allowance, Citygate makes driving a new Volkswagen or SKODA through the Motability Scheme more affordable and accessible than ever.

As a Motability Premier Partner, we’ve been proud to be part of the Motability programme for more than 10 years and offer a range of discounts on our vehicles for Motability customers.

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With Citygate Motability, there are no waiting lists, credit checks or assessments, and we’ll even take care of the paperwork for you.

Contract Hire is the most popular option, and includes all of the following:

  • A new Volkswagen or SKODA of your choice every three years
  • Insurance and personal accident cover
  • Servicing and maintenance
  • Full breakdown assistance from RAC
  • Window or windscreen replacement at no extra cost

The worry-free policy continues right to the end of your three-year contract with a seamless transfer to your next car.

If you’d rather buy a car outright, you can opt for Hire Purchase and take care of insurance, breakdown cover, road fund license, servicing and repairs yourself.
Call 0844 5585 855 to speak to one of our team of highly trained Motability specialists, who will be delighted to answer any questions and guide you through the process – from eligibility to vehicle selection.
Alternatively, please choose your method of contact on the right and we’ll be in touch.
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Can the National Motability Charity help me get a car?

Motability is the leading car plan helping people who receive specific allowances to buy or lease cars.

Whether you’re the driver, a passenger, or a child, you can use either of the two allowances below towards the cost of a motability car:

  • A Higher Rate Component of the Disability Living Allowance (DLA)
  • A War Pensioners Motability Supplement (WPMS)
  • A Personal Independence Payment (PIP)
  • An Armed Forces Independence Payment (AFIP)

Contract hire

The easy way to start driving your Volkswagen or SKODA today

Contract hire is the most popular option for Motability customers; you can lease a car from them and use it as your own. That way you don’t need to give the admin a thought, Motability will take care of it all:

  • Insurance and personal accident cover
  • Servicing and maintenance
  • Full breakdown assistance from the AA
  • Windows, windscreen or replacement tyres fitted by Kwik- Fit
  • You can also choose a new car every three years

Through contract hire, your motor insurance is organised for you, through Royal and Sun Alliance. This includes social and domestic driving as well as travel to and from your workplace.

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Read our seven-step guide to help you focus your search for your perfect new car or your next used car.

  1. Calculate – don’t forget fuel efficiency when looking at cost
  2. Review – consider which car best suits your lifestyle
  3. Assess – ensure you cover every base
  4. Consider – greener choices, cars with lower CO2 are usually more fuel efficient too
  5. Evaluate – test drive, test drive, test drive
  6. In the showroom – take all the time you need and ask all the questions you want
  7. Helpful hints – our specialists have a wealth of information and experience
  1. Calculate

Don’t forget fuel efficiency when looking at cost.

Cars vary significantly in terms of fuel type, engine size, and efficiency, all of which can have a real impact on the cost of running your car.

  1. Review

Consider which car best suits your lifestyle.

Think about your lifestyle, the type of journeys you make on a day-to-day basis and how you currently travel around.

What are the ‘top tasks’ for your car?

  • Visiting family and friends
  • Your weekly grocery shop
  • Attending hospital appointments
  • Ferrying children and dogs around
  • Commuting to work
  • Towing a caravan on holiday

It’s the combination of the journeys you make regularly and the tasks you need your vehicle to perform that you should consider when choosing your car.

It will also help to think about the roads and conditions you regularly experience – for example, do you frequently drive on motorways, or country lanes; or would a compact hatchback for nipping around town be better suited to your needs? Although there‘s no such thing as one perfect car for all occasions – sizes and bodystyles of cars can help to make all of these tasks and journeys easier, so thinking about how you will use your new car will help you narrow down your selection. And finding the right car is the first step to worry-free motoring.

  1. Assess

Ensure you cover every base.

We are confident we will help you find the perfect motoring solution for your needs. You can find a host of information on types of cars, body styles (saloon, estate, hatchback and MPV, for example) here on our website. And why not consider if additional features or adaptations will make driving easier for you?

Working out what you like and dislike about a car you currently drive can help narrow down your choice. There’s nothing quite like experiencing the vehicle for yourself, if you’re not ready to take a test drive, you can still visit us at the showroom or our use car forecourt and try out our display vehicles for size from sitting behind the wheel to gauging the suitability of the boot size.

Here’s some of the questions you will need to ask yourself when buying your next car.

Is the vehicle easily accessible?

Can I transfer objects such as bikes, pushchair or wheelchair to and from the car easily?

How is the seat height, can it adjust to suit me perfectly?

Do the doors open easily and are they wide enough for people with mobility issues or for parents with young children?

Does the seat fabric make it easier to slide in and out or is it a hindrance?

Are the seatbelts comfortable and within easy reach?

Is the boot easily accessible and is it big enough to carry all the items I regularly use?

Does the headroom suit me and my regular passengers?

Is the car big enough for all the family?

Does the vehicle provide good all round vision?

How do I find this particular car to reverse or park?

  1. Consider

Greener choices – cars with lower CO2 are usually more fuel efficient too

The environmental impact of your motoring depends on the size of your car and its engine, as well as the amount of driving you do and the way you drive.

Volkswagen has a range of BlueMotion vehicles which are specially developed for more fuel efficient driving and to have less impact on the environment whilst its zero emissions electric vehicles are even kinder to the environment.

Top tips to reduce your fuel consumption and your CO2 emissions include:-

  • Avoid unnecessary journeys
  • Drive smoothly
  • Drive at an appropriate speed for the road you are on
  • Select the highest appropriate gear for your speed
  • Check your tyres and keep them at the recommended pressure
  • Keep your windows closed and minimise use of climate control
  • Avoid letting your engine idle
  1. Evaluate

Test drive, test drive, test drive

Now you have assessed your driving needs and the available car options, it’s time to visit your local Citygate retailer, take those all important test drives and decide which of the cars meet your criteria.

You can book your test drive using our online booking facility or simply give us a call or drop us an email.

  1. In the showroom

Take all the time you need and ask all the questions you want.

It’s important to us that you make the right decision for your driving needs so we want you to take your time before making your decision.

Some of the most important features of a new car can be checked before you even go out on the road although a thorough test drive is your key to years of comfortable, convenient motoring. It’s important to plan to make your test drive as realistic as possible. For example, you may be planning on purchasing an automatic car, in which case, it’s very important that the model you test drive is also an automatic.

If you use a regular piece of equipment – a pushchair, car seat, a wheelchair or other mobility aid, or if you’re a golf player, always take your equipment with you and try it for size.

A good test drive has three parts:

  • ‘Ins and outs’– take time to check that you are happy about vehicle accessibility
  • Demonstration – ask your sales specialist to show you around the vehicle and explain all the features
  • On-the-road test drive – put the car, and us, through its and our paces

The ins and outs of your new car

The ease with which you can get in and out of a car is crucial. Yet, in the eagerness to get that brand new car on the road, it’s all too easy to rush this vital stage. Feel free to get in and out several times if you like, using different techniques and various seat adjustments. Trying out various models will help you build up a good comparison, and you might also want to get in and out with the car against a kerb, rather than just on the flat surface of the dealer’s forecourt.

The demonstration

Cars become more sophisticated every year. Our sales specialists can give you a ‘bumper-to-bumper’ tour, pointing out key features – especially new ones – and talk you through the controls. If you want to know the difference between an automatic and a semi-automatic gear box, now’s the time to ask.

On the road

This is your chance to experience the vehicle as much as possible. We endeavour to put together a varied test driving route but if there’s any particular type of road of specific area you would like to drive, just ask, we will do our best to accommodate. Remember you are likely to be driving this car for at least three years so make sure you are completely comfortable before you buy even if that means comparing test drives or repeating them. It is far more important to us that we help you choose the car which suits you best.

  1. Helpful hints

Did you know?

The process of buying a car can be lengthy and if you are funding your vehicle through one of our finance options or via the Motability scheme there will be even more information to take on board. It is crucial that you understand everything at all stages of the purchase so if you require a wider explanation or you would like a point repeated, don’t be afraid to ask.

Some extras are really worth it

There are some optional extras which could make all the difference to your motoring experience even though it does add a little more to the cost of your car. If you are likely to benefit from some enhancements, it’s worth considering these at the time of purchase.

Affordable motoring and the cost of fuel

Factors such as vehicle size, fuel consumption and annual mileage will affect your regular running costs. Bear in mind that running features such as air conditioning or carrying heavy loads will increase your fuel consumption. Fuel costs make a real impact on any driver’s pocket so it’s worth doing some basic calculations on likely fuel costs before making a final decision about your new car. Typically, these costs are called whole life costs and whilst a headline monthly rate on a finance deal could initially appear more attractive, understanding how much it costs to refuel, insure and subsequently tax your vehicle could tell a different story.

Petrol or diesel?

Diesel cars do tend to use less fuel than their petrol equivalents; however diesel often costs more per litre to buy and it’s worth calculating if the amount of miles you expect to undertake make diesel a viable option.

You could also visit http://www.vcacarfueldata.org.uk/ for information about how much fuel certain cars use and the independent tests used to measure this.

Specific needs?

Cars come in many shapes and sizes, and you may be pleasantly surprised by the number of features which come ‘as standard’. Some of these may make the car easier or safer for you to use. If you are a Motability customer, you may wish to consider adaptations which can also help to make driving easier or more comfortable, for example, if you have difficulty handling a steering wheel, hand controls may help.

We can arrange any adaptations at the time you order your car so it’s perfectly adapted for the life you lead as soon as you collect your vehicle. If you require adaptations, you need to make sure that the car you are considering is suitable for the adaptations you need. If you’ve had adaptations before and know what you require, adaptation manufacturers and installers can help with this. If you’re new to adaptations we would strongly recommend that you talk to Motability first, to discuss how you can get specialist advice. The Forum of Mobility Centres offer independent advice and are an excellent place to start if you’ve never used an adaptation before or if your condition has changed.

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